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Inside sales executive
04
July
Job Profile
4th July 2023
Job Profile:
Makes outgoing customer calls or cold calls to sell products and services.
1
Answers incoming customer calls, processes sales, and accepts payment for products and services.
2
Response to customer query about product specifications and pricing.
3
Upselling of extensive packages, or higher priced services.
4
Explains product pricing and negotiates bulk or package pricing.
5
Accurately and efficiently enters customer information into company databases for mailing and billing purposes.
6
Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches.
7
Assists sales colleagues with arranging meetings and sales calls with customers.
8
Contacts customers in response to correspondence or feedback.
9
Monitors order status to ensure that clients receive orders in a timely manner.
10
Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary.
11
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops.
12
May specialize in inbound or outbound telemarketing or in sales for a particular industry.
13
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